Review the Designed for Palm Products Program Test Guide. The DFPP Program Test Guide contains all details of the program and a full list of tests that will be performed on your application.
Before submitting your product to Intertek, make sure that it is ready for testing by performing the tests included in the Test Guide, including:
As you perform the self-test, make note of any tests that you feel do not apply to your product. You may apply for a waiver before, during, or after testing. Waiver requests will be responded to within 2 business days of receipt. For more information, refer to Step 7.
For more tips on preparing your product for testing, see Section 5 in the Test Guide.
Next, complete the following documents and submit them to Intertek via fax at (925) 484-2631:
When you fax your legal agreement you should also submit payment in the form of a company check, cashier’s check, electronic, or wire transfer. Refer to the Pricing Section to determine the pricing that applies to your submission based on your product category.
Note: A separate payment is required per device model supported by your product.
Once Intertek has received your required documents and payment, we will schedule your test period to begin within 5 business days. Your product must be received by the beginning of your test period.
If you are submitting a hardware accessory, you must provide 2 product samples. They must be submitted in the packaging in which the product will be released to your target market.
Only full versions of software can be accepted. No “demo” or “lite” versions will be accepted. Also, make sure to supply any necessary licenses and/or activation codes with your submission.
You may deliver software in the following ways:
Ship all submission items to:
When scheduling your tests, Intertek will make every attempt to accommodate requests for specific test dates. However, due to program load, we cannot guarantee the availability of tests dates earlier than the specified 5 business day period.
If your product supports multiple devices, each device will be considered a separate submission. Separate pricing will apply for each supported device.
If your product installs a suite of applications onto the Palm device, each application will be treated as a separate submission. Separate pricing will apply for each individual application on each supported device.
The initial submission of your product will undergo a “compact” suite of tests. For the Compact Suite, Intertek will randomly select a subset of test cases from the entire list of test cases detailed in Section 6.
PRODUCT CATEGORY |
PRICE |
|---|---|
Initial Submission “Compact” Test Suite (all categories) |
$ 450.00 |
Accessories – Hardware ONLY |
$ 250.00 |
If your product does not pass the compatibility requirements on the first attempt, you must fix the issue(s), then submit your application again for a re-test of your product. Each re-test will undergo “extended” testing. During “Extended” testing, all applicable tests detailed in Section 6 will be performed.
In order to provide a value added service, while offering a cost effective solution, the testing and test cost has been categorized as follows:
PRODUCT CATEGORY |
PRICE |
|---|---|
Personal Productivity |
$ 850.00 |
Games |
$ 700.00 |
Messaging |
$ 850.00 |
Entertainment |
$ 700.00 |
Enterprise/Business Solutions |
$ 850.00 |
Standard Software |
$ 630.00 |
Accessories – Hardware ONLY |
$ 250.00 |
Accessories – Hardware & Software |
$ 700.00 |
Preferred method of payment is by check.
Make checks payable to: Intertek Testing Services NA, Inc.
Mail to:
You may also submit payment by wire transfer or electronic funds transfer. Please contact Intertek for further information
Please note that you can reach us at 925-484-2527 or via email at at any time should you have any questions or require any additional information.