Introduction

FAQ

Scheduling
Testing

Pricing

Download
Handbooks

Related Links


  

 

Scheduling Testing and After Submission

Scheduling Testing

To achieve compatibility for Blackboard™ System Extensions, you must schedule your test and submit your package to Product Quality Partners/Blackboard Enabled Compatibility lab.  In order to maximize your chances for a successful test result, you are required to run all tests included in the Developer Guide in your own Blackboard test environment prior to submission.

To schedule your test, please call the Product Quality Partners lab at (925) 485-6170 or send an email to blackboard@qpqa.com.  You will receive confirmation the same working day for all submission forms, calls and emails received by 3:00 P.M. Pacific Time.

To facilitate in the test process and provide the developer as much necessary time to continue working with their System Extension, software and documentation must be submitted electronically to blackboard@qpqa.com.  The software and documentation must be sent in the same format that it will be distributed to the public.  Typically all electronic components of the submission package are zipped up into a single file for submission.

Requirements for submission of your test package:

  • Schedule testing by contacting the Blackboard Enabled Compatibility Lab at (925) 485-6170, or by sending an email to blackboard@qpqa.com.

  •  A pre-tested candidate of your System Extension by FTP, email or CD media.

  • A copy of the Installation Guide for your System Extension. Include any other documentation referenced in the Installation Guide.


  • A completed Developer Questionnaire form providing contact and product information. (Available in the Compatibility Developer Guide.)

  •  If your System Extension communicates with an external data source, access to data feeds is required.  Any test account information must already be set up prior to submission and the relevant information (user id and password) must be provided.

  • Payment for the compatibility testing. See our pricing page to determine fee. Please review the Developer Guide for payment information.

  •  A copy of the test outline or functional specification associated with your application (optional).

  • A copy of the User Guide/Manual or other documentation targeted for the end user (optional)

  • The signed Quality Partners Vendor Software Testing Agreement faxed to +1 925-484-1773. Testing agreements are to be returned only once. Additional Compatibility testing will only require the product addendum to be signed, unless there is a change to the agreement.

Return to Top

After Submission

1.       Once your package is received, a receipt confirmation notice is sent via e-mail to the contact person specified in the submission email or telephone call.

2.       Regular status emails will be sent to you and Blackboard indicating the progress of your testing.  Information will include tests completed to date, tests remaining, failures found, and any open issues.   Note:  Failures found will include detailed problem information to assist engineering with duplication of the problem.

 3.    Problems found during testing can also be viewed in our online bug database.  This database contains information about problems as they are found.  When the testing of your System Extension has been scheduled and confirmed, we will send the appropriate links and logins to our online bug database.   

4.       An electronic final test results report will be made available to Blackboard and to you within 10 working days from the start of testing for a single System Extension. 

5.       Once your System Extension has met all of the compatibility requirements, Blackboard will provide you with the “Blackboard Enabled" logo.

6.       If your System Extension does not meet compatibility, the areas must be fixed and resubmitted for re-test.  Please contact the QP Blackboard Enabled Compatibility Test Lab to reschedule your System Extension for re-testing.  The new version must contain bug fixes only (no changes to the feature set) to be eligible for the re-test fee.  If there are new or extracted features, a full test fee must be applied.

7.       If there are areas that do not meet compatibility and are considered either part of your design or out of your control to fix, then the test may be eligible for a waiver.  Please see the section titled “Special Test Exceptions or Waivers” in the Compatibility Developers Guide for full details.

Return to Top

        

All rights reserved. © Copyright Product Quality Partners, Inc.