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Pricing
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Key Questions:
What do I need to do to submit my software for testing? For a list of submission items, please download and review the Test Kit from our web site. If you have any questions, please contact us at (925) 484-2527 or send an email to palm@qpqa.com. Can I get in right away? When can I get scheduled? All testing will be scheduled within five (5) business days. Please contact the QP-PalmSource Test Lab at (925) 484-2527 or palm@qpqa.com to schedule your testing. Quality Partners will contact you by phone or e-mail the same working day for submission requests received by 3:00pm Pacific Time. How long do the tests take and how will I know my results? Each application is given a scheduled test date. QP must receive
a complete submission package before the scheduled start
date. If the submission package is complete and received prior to
the start of testing, a final test report will be distributed within
two (2) business days from the start of testing. Once testing has
begun, regular problem information can be obtained via the online
QP Problem Status database at any time. Important Note: The majority of the testing will be performed
during the first day of the test cycle. If numerous problems have
been found thus inhibiting the completion of testing during the
first day, testing will be stopped and a resubmission of your application
(with the problems fixed and all requirements re-tested) will be
necessary to achieve the logo. In this case, a notification will
be sent to you and PalmSource, Inc. indicating the testing has been
stopped. Information will also be included on tests completed to
date, tests remaining, problems found, and any open issues. What if I feel a test listed in the Test Kit is not applicable to my application? You must submit to QP an e-mail documenting why you believe that a particular test does not apply to your product's design. This e-mail is immediately forwarded to PalmSource who will determine whether or not the exception is approved. What devices will my software be tested with? Testing will be performed on the Palm OS® Simulator/Emulator and on actual devices. At QP's and/or PalmSource's discretion, two devices will be selected for testing from the list of supported devices provided by the product's user documentation. If no particular devices are specified by the product documentation, the application will be tested with the following devices (subject to change):
Testing on additional devices is available. Please contact the QP-Palm OS Test Lab for information on additional devices available for testing. See "Pricing" for details. Our product has different "flavors", i.e. Full, Demo, or Lite versions. Do I have to submit every version? You must submit the application that the end user will receive. We cannot certify "demo" or "lite" versions that may be available. We must test the full product.
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